A mass notification system
KISS delivers information to many recipients at once. It helps in crisis situations and on ordinary days alike.
About the KISS system
Effective mass communication
KISS can quickly inform a large number of recipients using communication scenarios prepared in advance. It contacts clearly defined groups of recipients by voice call, text message, e-mail or a notification in the mobile app. The wording of the message can differ for each target group, and communication can be set up in several languages. Where needed, KISS collects the recipients' replies and acts on them.
Reliable automation under stress
In stressful situations it follows the scenario to the letter, eliminating the gaps in notification caused by human error. Under normal circumstances it protects people and property, but above all it saves time and money.
Large-scale, monitored communication
KISS can contact an unlimited number of recipients in a single activation. As soon as the message has been sent, you can see who has received it, who has listened to it and who has not yet done so. Every scenario also includes a record for later evaluation (time of activation, people contacted and their responses).
Scenarios for different situations
KISS stores instructions (rules) on whom the system should contact in particular situations and how — these are known as scenarios. You can prepare an unlimited number of them.
A short introduction to the KISS system
KISS adapts to your needs
Targeted messages
KISS can send information to all employees across the board, or pass it on to selected groups of recipients only.
Personalisation
Each recipient receives the information relevant to them – the system sends a different message to management, to technicians and to medical staff.
Language flexibility
KISS can communicate in several languages. The text of the message can be edited before activation and details added to it.
Active feedback
The system can ask recipients for feedback. It displays the feedback immediately and can also act on it (message escalation).
How KISS delivers messages
Our system is ready for a range of situations and ways of informing people. In crises and other non-standard situations, what matters most is time and how fast the message is delivered. That is why KISS offers eight ways of getting important information across in the shortest possible time.
Voice call – the number one priority; in a crisis you cannot rely on messages sent by SMS or e-mail. Our robot can also collect the recipient's replies during the call.
SMS – an important channel that can be used on its own for messages that do not need an immediate reply. It can also collect replies from recipients.
E-mail – a channel suited to messages that do not require an immediate response.
Message on computers – KISS displays an important message on employees' computers.
Mobile app – with our app, you can receive messages directly in it.
WhatsApp – would you rather not have the app? KISS can also send you messages on WhatsApp.
Audible announcements – the information that something is happening can be sent to loudspeakers and similar devices.
Hardware devices – notification can also be linked to equipment (warning beacons, roller shutters, barriers, electronic doors and so on).
Communication scenarios and how they are prepared
For different situations
Communication scenarios can be prepared in the system for all kinds of situations – for example security incidents, operational events, natural disasters or routine notification of people. Scenario settings offer a number of advanced features, but triggering a scenario is very simple – just click its launch tile.
How an activation is triggered
KISS offers a number of ways to trigger mass communication.
KISS can contact an unlimited number of recipients in a single activation. As soon as the message has been sent, you can see who has received it, who has listened to it and who has not yet done so. Every scenario also includes a record for later evaluation (time of activation, people contacted and their responses).
Advantages of the KISS system
A field-proven, reliable,
fully automatic platform
Unlimited number of contacts
and communication scenarios
Escalation of unanswered messages
to further levels of recipients
Fast, precise notification
with replies collected immediately
Repeated contact attempts
if the recipient does not respond
Recipients informed through a combination
of different communication channels
Multilingual communication
with automatic translation
Notification based on
the recipient's current status
Data presented in charts
for feedback and evaluation
A field-proven, reliable, fully automatic platform
Unlimited number of contacts and communication scenarios
Escalation of unanswered messages to further levels of recipients
Fast, precise notification with replies collected immediately
Repeated contact attempts if the recipient does not respond
Recipients informed through a combination of different communication channels
Multilingual communication with automatic translation
Notification based on the recipient's current status
Data presented in charts for feedback and evaluation